When deciding to start a home improvement project, many people begin by looking at pictures to get ideas for the design. Or they may begin by visiting tile, plumbing, or cabinetry showrooms to get a feel for the cost and availability of products. But when it comes to choosing a contractor or installer, many people may not know how to begin, or how to find the right person for the job.
Ask for Referrals
Has a friend, family member or neighbor recently undergone a similar renovation? If so, ask them about the contractor or installer who did the work. There’s no need to ask for specifics on price, as each job is different, but try to get a feel if the job seemed reasonably priced or not. Ask to view the work completed, and be sure to ask about any problems, or particularly helpful things that may have occurred.
Also find out if the person being referred is a general contractor with his own team of installers, or whether individual trades people were used. A small job may just need a specialized installer or two, not a full team.
Ask at Showrooms
Many companies that deal with home materials also deal with installers on a regular basis. These installers are the most likely to understand and have experience with the products being selected. For instance, a tile showroom that specializes in mosaic can refer a tile installer who does the same.
If going this route, the homeowner may need to act as the general contractor and oversee the hiring of many specialized workers. This route will work better for a flooring installation, such as a mudroom or basement, or even a small bathroom. Kitchens and major bathroom renovations will benefit from having a general contractor on the job.
Ask to See Examples of Work
Once the names of a few contractors have been obtained, begin to interview them about their work. Have they worked with the material chosen before? Do they have photos of recent installations that can be looked at? Do they have any suggestions based on the space that may help to improve the job?
Remember, this person is entering not just a job site, but a home; be sure to trust that they will do a good job and respect the property. Be sure that this person is trustworthy and can provide references if asked.
Get Price Quotes
Once the field of choices has been narrowed, get price quotes on the job. Remember that if someone’s price is much higher than the others, it could be that they don’t really want the job, but also don’t want to refuse it. Be comfortable with the price and ask for a written estimate that details each step to be sure that everything is included, so that there are no surprises once the project is underway.
Be sure that once the project is completed to share the wealth. Recommend the contractor or installer to others if you like the work. If a showroom recommended the installer and the job turned out badly, be sure to mention it so that someone else does not have to go through the same bad experience.
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